Frequently Asked Questions

How does Meet & Greet parking work?
Where do I meet the chauffeur?
Do I need a bus or shuttle to go to the terminal from the meet point?
Can I make a last minute booking?
What will I receive after I have made my booking?
I have not received my confirmation email, what shall I do?
Can I change the return date?
What happens when my flight is re-directed or delayed?
How do I cancel a booking?
Are the drivers fully insured?
What is your complaints procedure?